Terms of Service

These Terms of Service govern your use of elleandreid.com, operated by Lauren Reid LLC, doing business as Elle & Reid ("Elle & Reid," "we," "us," or "our"), based in Los Angeles, California. By using the website or submitting a form, you agree to these terms. If you do not agree, please do not use the site.

How we handle personal information is described in our Privacy Policy.

Any paid consulting, design, product development, sourcing, merchandise, or advisory work is governed only by a separate written proposal, statement of work, or consulting agreement signed by Elle & Reid and the client. Where such an agreement applies, it controls and supersedes these website terms on the subjects it covers, including scope, fees, payment, timelines, deliverables, ownership of work product, confidentiality, and liability.

Engagement descriptions and prices shown on this website summarize our standard structures. They are not an offer that can be accepted by submitting a form, and they do not create an engagement on their own.

The website, including Journal articles, service descriptions, and examples of our work, is provided for general information about Elle & Reid and the topics we work in. It is not tailored professional advice for your business, and reading it does not create a client relationship.

When you submit an application, assessment, project brief, or other inquiry:

• you confirm the information is accurate and that you are authorized to share it, including on behalf of your brand or company;
• we will use it to review and respond to your inquiry, as described in our Privacy Policy;
• you keep ownership of your ideas, brand assets, and materials. Submitting them does not transfer ownership to us;
• we treat business details you share in an inquiry with discretion. A formal confidentiality obligation exists only under a signed agreement, so please do not send information you could not share without a nondisclosure agreement until one is in place.

Please understand that we may already be developing, or may later develop, ideas similar to those in a submission independently, and an inquiry alone does not restrict our work for others.

We accept a limited number of engagements. Submitting an application, assessment, or brief does not guarantee a response by a particular time, a discovery call, a proposal, or that we will take on the work. We may decline any inquiry at our discretion.

The Brand Fit Assessment and the growth plans it produces are generated from your answers, partly with the help of artificial intelligence. Recommendations, priorities, and suggested engagements are informational starting points only. They are not binding advice, a professional opinion on your specific situation, a quote, or a commitment by Elle & Reid.

Generated content can be incomplete or wrong. Please use your own judgment and consult qualified advisers before making business, financial, legal, or production decisions.

Brand, product, and business outcomes depend on many factors outside our control, including markets, partners, manufacturers, timing, and execution. Examples of past work, client partnerships, testimonials, and career experience shown on this website describe what has been done before. They are not a promise or prediction of results for any other brand.

The website and its content, including text, Journal articles, design, photography, project boards, and the Elle & Reid name and logos, are owned by Elle & Reid or used with permission, and are protected by intellectual property laws. Third-party brand names and marks shown in our work belong to their owners, and their appearance does not imply endorsement unless stated.

You may view and share links to the website for personal or internal business use. Please do not copy, republish, sell, or create derivative works from site content, or use our name or logos, without our written permission. Brief quotations with attribution and a link are welcome.

Please do not misuse the website: for example, do not submit false or spam inquiries, attempt to access non-public areas, interfere with the site's operation or security, or use automated means to collect content or submit forms in ways that burden the site. We may block access or remove submissions that violate these terms.

The website links to third-party sites and profiles, such as Instagram, LinkedIn, and other resources. We do not control those sites and are not responsible for their content or practices. Visiting them is subject to their own terms and policies.

We work to keep the website accurate and available, but it is provided "as is" and "as available." To the extent permitted by law, we do not warrant that the website will be uninterrupted, error-free, or always current, and we disclaim implied warranties such as merchantability and fitness for a particular purpose.

To the extent permitted by law, Elle & Reid is not liable for indirect, incidental, special, or consequential losses, such as lost profits or lost data, arising from your use of the website, its content, or the assessment. Nothing in these terms limits liability that cannot be limited under applicable law, including for fraud, gross negligence, or willful misconduct, and nothing here limits rights you have that cannot be waived. Liability for paid work is addressed in the signed agreement for that work.

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules, to the extent permitted by law. Any dispute about the website that cannot be resolved informally will be handled in the state or federal courts located in Los Angeles County, California, unless applicable law requires otherwise. If you have a concern, please email us first so we can try to resolve it.

We may update these terms from time to time. Updates take effect when posted here with a new effective date, and apply to use of the website after that date. They do not change signed client agreements.

Questions about these terms can be sent to Lauren Reid LLC, doing business as Elle & Reid, Los Angeles, California, at info@elleandreid.com.